Offer
Up to 1300%
Bonus Percent:1300%

Terms and Conditions

Casino Castle

These conditions explain the rules that apply when you use Casino Castle’s website, create a player account, play games, make deposits or withdrawals, and take part in promotions. By registering, logging in, or using any part of the platform you agree to these service terms. The goal here is to set clear expectations about rights, responsibilities, and limitations when using our site and services.

Who may use Casino Castle

Casino Castle is for adults only. You must be at least the legal gambling age in the jurisdiction where you are located to register and play. It is your responsibility to ensure online gambling is lawful where you are located. We may restrict access from certain countries or regions, and some offers or features may not be available in every location. For the full list of restricted jurisdictions and eligibility rules, see our AML and jurisdiction policy.

Account registration basics

When you create an account you must provide accurate, complete, and current information. Accounts must be registered in the player’s real name and may not be used on behalf of another person. Each player may only hold the number of accounts expressly permitted by Casino Castle; duplicate or shared accounts are not allowed. We reserve the right to require account verification before accepting any activity or payment.

Identity checks and verification

To comply with legal and safety obligations, we may request documents or other information to confirm your identity, age, residential address, or ownership of a payment method. Examples of acceptable evidence include government-issued ID, proof of address, and payment method statements. Verification requests should be completed promptly. Until verification is complete, certain account features, deposits, or withdrawals may be restricted.

Use of your player account

You are responsible for maintaining the confidentiality of your username and password, and for all activity that occurs under your account. Accounts are personal, and may not be shared, sold, transferred, or used by any person other than the registered holder. If you suspect unauthorized access, contact support immediately.

Deposits, withdrawals, and account balances

Accepted payment methods may vary over time and by location, and can include major card brands such as American Express, MasterCard, and Visa, plus PayPal and Bitcoin. Available currencies on the platform are Bitcoin and US dollars.

Processing times, limits, and fees depend on the payment method chosen and may require identity verification. Withdrawal requests are subject to review and may be delayed while checks are completed. The platform may apply reasonable security and compliance checks before processing transactions.

Key payment rules to note:

  • The "$25 Rule": deposits under $25 are accepted, but any winnings produced from such deposits may be void and will not be eligible for withdrawal.
  • To request any payout, a player must have made a successful deposit of at least $25 within the last 30 days, unless otherwise stated in a specific promotion.
  • When playing with a bonus, the maximum bet allowed is $5.00 or 10% of the bonus amount, whichever is lower.
  • You may be prevented from making a new deposit if your cash balance is equal to or greater than $100.

Always review the payment and withdrawal rules that apply to your account and chosen method.

Bonus terms and promotional offers

Bonuses, free spins, cashback, and promotional packages are subject to additional bonus terms. Those specific terms will always apply in addition to these site terms. Typical conditions include:

  • Eligibility requirements and location restrictions
  • Wagering requirements, which commonly apply to deposit and bonus amounts
  • Time limits for completing wagering or using bonus funds
  • Game restrictions and contribution rates
  • Maximum conversion or withdrawal caps

Examples of current or recent offers (for illustration; always check the active promotion terms):

  • A no deposit welcome gift of 100 free spins (credited as 10 spins daily for 10 days) on a Mobilots title, with a 30x wagering requirement and a $100 maximum cashout; validity limited to the first 10 days after registration.
  • Exclusive no deposit codes (for example, “CC50LOVE” for 50 free spins, or “NDBONUS50” for a $50 free chip) subject to activation rules and an expiry date.
  • A multi-deposit welcome package offering up to 1000% on standard deposits, and up to 1300% for qualifying Bitcoin deposits, divided across the first three deposits. Wagering requirements commonly apply at 30x the combined deposit and bonus, and maximum withdrawal from the welcome package is typically capped at 10x the deposit amount.

Other important promotion rules:

  • Contribution rates: slots generally contribute 100% toward wagering, video poker around 12%, and blackjack around 8%, unless a promotion specifies otherwise. Many other games contribute 0% unless stated.
  • Bonus funds are typically “sticky” in that the bonus itself may not be withdrawable; you may only withdraw winnings derived from the bonus after meeting wagering conditions. If you make a withdrawal before meeting requirements, bonus balances and any associated winnings may be forfeited.
  • Some free spin awards require selection of a qualifying game, and some deposit-based free spins may be credited automatically or after contacting support.
  • Promotional offers may have maximum cashout limits; for example, no deposit bonuses are commonly capped at $100.

Always read the specific promotion terms before participating. Promotions can change, expire, or be withdrawn at any time.

Game availability and access

We aim to provide a broad selection of games from partners such as Mobilots, Parlay Games, and Pragmatic Play, and to make those games available across desktop and mobile. Availability may vary by your location, device, or software platform. Games, features, and promotions may be added, removed, suspended, or limited at any time, for reasons including maintenance, regulatory requirements, or provider changes.

Fair play and prohibited behavior

Players must act honestly and fairly. Prohibited activities include, but are not limited to:

  • Using false details, multiple accounts, or misrepresenting identity
  • Fraud, collusion, chargeback abuse, or deliberately exploiting technical errors
  • Using bots, automated systems, scripts, or unauthorized third-party software
  • Attempting to manipulate game outcomes, bonus mechanisms, or platform systems
  • Allowing another person to use your account

Breaches of these rules may result in forfeiture of winnings, reversal of transactions, or account action as described below.

When we may limit or close accounts

If we reasonably believe an account has been used in breach of these conditions, or if verification is incomplete, we may:

  • Restrict access to the account
  • Suspend or cancel bonuses and promotions
  • Withhold, delay, or reverse transactions while an investigation is underway
  • Close the account and return any eligible funds after necessary checks

We will act in a fair and proportionate manner and will provide information about any action taken where appropriate.

Errors, mistakes, and technical faults

Occasionally there may be display errors, incorrect balances, pricing mistakes, or game malfunctions. Where an obvious error has occurred, we reserve the right to correct it and to adjust affected balances or game results in a way that is fair and reasonable. Bets or bonuses that were based on system errors may be voided. If you encounter a technical issue, contact support so we can investigate.

Responsible play and player safety

Gambling should be treated as entertainment, not as a way to make money. Casino Castle provides tools and options to help manage play, such as deposit limits, cooling-off periods, session reminders, and self-exclusion. If you feel your gambling is causing harm, contact our support team or visit our responsible gaming page for resources and external support services.

Intellectual property and permitted use

The site design, text, images, software, and other original content are owned or licensed by Casino Castle. You may use the site content for personal, noncommercial purposes only. Copying, reproducing, distributing, or publishing site material without prior written consent is prohibited.

Third-party providers and links

Some games, payment services, and technical systems are provided by third parties. Those third parties may have separate terms, conditions, and privacy practices. We are not responsible for the operations of external providers beyond our contractual obligations. The site may contain links to third-party websites; links do not imply endorsement, and we accept no responsibility for external content.

Limitation of liability

Casino Castle seeks to operate in a secure and reliable way, but we are not liable for losses or damages arising from circumstances outside our reasonable control. This includes technical interruptions, unsupported devices, network outages, third-party service failures, force majeure events, or misuse of the service. Our liability for direct losses resulting from proven negligence is subject to any limits set out in applicable law.

No guarantees — service availability

The website, games, and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, constant availability, or an error-free experience. Maintenance, updates, and regulatory or provider changes may temporarily affect service.

Changes to these conditions

We may update these site terms from time to time. The version published on this page will apply from the date it is posted, unless otherwise stated. Material changes will be communicated where required. You should review these terms periodically to stay informed.

Related policies you should read

These conditions work alongside other policies that govern your use of the platform. Please review:

  • Privacy Policy
  • Responsible Gaming information
  • Bonus Terms and specific promotion rules
  • AML, KYC, and jurisdiction policy
  • Cookie Policy

How to contact support

If you have questions about these service terms or need help with your account, contact Casino Castle support via the on-site FAQ and live chat, or by email at support@casinocastle.com. Our support team can explain account requirements, verification requests, and promotional rules.

These conditions are intended to create clear, fair expectations for using Casino Castle’s website, account services, and games. Continued use of the platform indicates acceptance of these rules and any updated versions posted on this page.